Monitors what is happening in the Norquay area of East Vancouver
      Provides a forum for residents to communicate
      Documents how city officials implement CityPlan in Vancouver’s second “neighbourhood centre”

The interests of speculators, a developer-funded City Council, and compromised city planners may go against what renters and homeowners want to see happen in their neighborhood. Bad planning can contribute to damage of organic social fabric, loss of affordable rental housing, needless manufacture of unoccupied investment condos, skyrocketing property taxes, artificially accelerated rates of development, more people crowded into the same unimproved public space, aggravation of problems with parking and vehicle traffic, loss of views, poor quality in design, and severe shadow impacts. What is happening to Norquay calls for continuing independent community-based review. Please keep coming back to Eye on Norquay to stay up to date on news and to share your perspective.

→   See Resources in right sidebar learn more about Norquay and city planning in Vancouver

[ Eye on Norquay complements the coverage of 2007-2008 provided by predecessor Norquay Neighbours ]

Written by eyeonnorquay

14 February 2011 at 11:11 am

Posted in Uncategorized

From Sludge to Sneer?

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This report updates on the situation described in Sludge Straight into Sewer. Half a week onward, Westbank’s contractor at 2220 Kingsway has ripped off the covers of at least two on-site sewer drains and stuffed the drain holes with dirt. Imagine what could happen with a heavy rain storm. An inch of mud coating Kingsway?

Is the developer now saying to Norquay, you think a little mud matters? Ha! Take that!

Will the City of Vancouver allow this environmental abuse to continue and escalate?

Photos of Sludge-Dump Sewer Grate Area on February 16 — 17 — 18

The photo sequence below raises a big question. What environmental standards apply to excavating around an existing storm sewer opening? Is it OK to stuff the sewer with dirt?

     Photo 1 of 9 — Monday 16 February 2015 11:45 am

     Photo 2 of 9 — Tuesday 17 February 2015 1:00 pm

     Photo 3 of 9 — Wednesday 18 February 2015 10:30 am

Another Group of Sewer Openings February 16 — 17 — 18

     Photo 4 of 9 — Monday 16 February 2015 11:45 am

     Photo 5 of 9 — Tuesday 17 February 2015 1:00 pm

     Photo 6 of 9 — Wednesday 18 February 2015 1:00 pm

Continuing Discharge of Contaminated Water?

The two photos below make a strong case that on-site wastewater at 2220 Kingsway has continued to be discharged directly into the storm sewer. There appears to be no hookup yet to city water supply. Where else could that volume of water be coming from?

The pump in Photo 7 shows the only apparent way that substantial volume of water could be flowed.

The pumped-out pond in Photo 8 shows the only apparent source for such a volume of water. Evaporation does not seem plausible. A sump hose is lying there.

     Photo 7 of 9 — Portable Pump on February 16 at 11:45 am

     Photo 8 of 9 — Empty Pond on February 17 at 1:00 pm

Compare with previous photo of same smaller greenish-water pond:

     Photo 9 of 9 — Smaller Pond, Different, Angle, on February 13 at 3:30 pm

Questions Multiply

If dumping the water without processing is the only available alternative, why would the developer not just wait until the processing apparatus becomes functional?

Why would a large-scale developer deliberately fail to observe appropriate project sequencing?

What urgency is there to dispose of the large quantity of groundwater in the pond?

Was that water tested at all before disposal?

Is the developer hoping to obtain better results by dumping a few ponds prior to any testing?

What message is Westbank sending to Norquay? We do whatever we want? Environment be damned?

There does not yet seem to be any connection to water service on site. The only apparent water lines are sump-type hoses that lead back to the south perimeter water collection pits. That water is contaminated not only by sediment but also by Canadian Tire auto servicing bay residues. It should go nowhere except into the six units of the processing apparatus.

Review the seven photos from 13 February 2015 and consider these factors:

        The amount of sludge left around the sewer grate
        The large pool of water at mid-site
        The path taken by the water
        An eyewitness report of pumping and dumping

The problems with this developer’s treatment of storm sewers seem to be ongoing and escalating.

Written by eyeonnorquay

18 February 2015 at 10:59 pm

Posted in Events, News, Photos

Sludge Straight into Sewer

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There has been no updating at Eye on Norquay so far on Toxic Soil Remediation Factory
(posted 19 January 2015) because expected further information never arrived. Information
that was obtained is being incorporated into this sequel.

The Evidence

All the photographs that accompany this account were taken at the 2220 Kingsway construction site for Westbank’s Kensington Gardens development at mid-afternoon on Friday 13 February 2015.

The pictures tell the story far better than words can, but words are needed to explain the images and their sequence. This story starts at the downstream end and works backward to the source. Let the evidence come first.

     1 of 7 — Sludge Goes Straight into the Sewer

The sewer grate at foreground right in this picture clearly has accommodated substantial recent water flow. The debris-covered grating is not properly fitted to the opening that it is supposed to cover. The opening has not been fitted with screening that is required to protect the sewer system. The asphalt surrounding the grate shows that a considerable amount of sludge must have been carried into the sewer. View is south from Kingsway sidewalk, toward western (Gladstone Street) side of 2.3 acre parcel.

     2 of 7 — Sewer Grate in Context

Distance provides greater context for the now less visible sewer grate, located between dark brown foreground dirt and in line with rear of unhitched trailer. View is east from Gladstone Street, with Kingsway at left.

     3 of 7 — Large Pool on Surface of Asphalt

At center a large pool reflects trees, buildings, and sky in distance. This is water that was not able to flow to sewer grate. Pavement is dry because this was not a day of rain. Note evidence of stream of water at right having fed the pool. View is north toward Kingsway from East 30th Avenue, near corner with Gladstone Street.

     4 of 7 — L-Shaped Pond at South Center

This water collecting excavation is located at what used to be the western end of the Canadian Tire automobile service bays. (Compare with pre-demolition images numbered 3 and 4 at Toxic Soil Remediation Factory.) Note vertical and horizontal white plastic pipes connected with tube at water level at inside corner of ell. Note sump hose crossing foreground. Note color of water and materials floating on surface. View is north toward Kingsway from East 30th Avenue near center of site.

     5 of 7 — Drainage Hoses Stretch Away from Two Ponds

These hoses appear to have been used to pump water out of water collecting ponds over to the western asphalt-covered side of the site. View is west toward Gladstone Street from laneway along eastern side
of site, with East 30th Avenue lying just beyond covered sidewalk.

     6 of 7 — Two Water Collecting Ponds

Note different levels and water colors for two ponds. This southeast corner of the Canadian Tire site is where a large waste oil collection tank used to stand, at the eastern end of the row of automobile service bays.

     7 of 7 — Larger Southeast Pond

Angle and distance of this photo give better view of water in the larger southeast pond. Notice the layer of something collected on the surface of the water. View is from eastern laneway northwest toward intersection of Kingway with Gladstone Street.

What Happened?

The 2220 Kingway site slopes south to north, and forms part of a long downhill grade toward Trout Lake, whose main feeder stream happens to runs underground just east of the Canadian Tire site.

At the time of photographing, I spoke with an adult eyewitness who described how water had earlier been pumped out, with the hose releasing water somewhere near the center of the site. This account matches the evidence that remained visible, especially the large pool and the sludge surrounding the sewer grate.

Back to the Factory

The City of Vancouver responded promptly and helpfully to questions posed earlier in Toxic Soil Remediation Factory. The purpose of the factory is to clean up construction site waste water, including washings from vehicle tires, before that water enters the sewer system. The purpose of the two large square steel boxes is to collect sediment. The purpose of the four round tanks is to carbon filter the water to remove impurities like hydrocarbons. Truckloads of soil that require remediation will be taken to an off-site facility for processing. This was reassuring news.

Far less reassuring was the type of monitoring and frequency of reporting that seem anticipated for the operation of the water cleaning apparatus. It appears that equipment dysfunction could go undetected for weeks, and that no independent checking will be performed on infrequently reported self-assessments of water quality.

Big New Questions

Why has a large quantity of sedimented and probably contaminated water already been discharged directly into the sewer system?

Why did this water not pass through the remediation apparatus that has been set up?

What does this very early incident suggest about Westbank concern to do the job right and City of Vancouver oversight to ensure that standards are met?

Written by eyeonnorquay

16 February 2015 at 1:12 am

Posted in Events, News, Photos

Sad Logo

with one comment

Fast replacement of 17 vandalized trees for Vancouver west side
Longstanding neglect of missing, damaged, and sick trees that symbolize Norquay

Back in November 2010, when the City of Vancouver rammed its Norquay Plan down the throat of area residents, planners tried to daub a coat of sugar over the bitter pill. One of their ideas — not ours — was that the ginkgo tree could become a Norquay signature. They called for concrete memorials like this one to remind us how they vanquished and rebranded us:


and like this one:


Developers like concrete. That’s about all they want to pour into the neighborhoods that they extract big profits from.

There were also supposed to be some trees. Here’s a pretty page from the Norquay Plan as it went to Council for approval:


Let’s extract and highlight the sentence that finishes off that page:

        Planning will be undertaking further design exercises to achieve a high level
        of placemaking design for the Norquay Village public realm.

Undertaking …  Well, when it comes to tree funerals, those planners sure knew what they were talking about. What follows is a photo documentation of Norquay public realm as currently implemented along the Kingsway frontage of the 2300 Kingsway tower and its eastern podium.

(That project blockbusted Norquay just ahead of a “neighbourhood centre” planning process. Hit ‘em hard first and maybe they’ll just give up? Naw. We just keep feeling more and more beat up, and we keep on hollering. Now the bully has gone after other neighborhoods that can hit back better. With counterpunch lawsuits.)

Keep thinking “Norquay logo” while you review the February 2015 images of these six fancy ginko trees that the City of Vancouver implemented  in front of 2300 Kingsway. The sequence is west to east.

     Tree 1 of 6 — Big Hit, Little Tree

     Tree 2 of 6 — All-Natural Fibers Inside

     Tree 3 of 6 — Best Spot for Cigarette Butts

     Tree 4 of 6 — Off to a Bad Start

     Tree 5 of 6 — I Came, It Sawed, It Conquered

     Tree 6 of 6 : View 1 — Not a Lightning Strike

     Tree 6 of 6 : View 2 — Big Skin Problem & Broken Arm

Postscript:  A Norquay resident who occasionally communicates with Eye on Norquay shared a top-level City of Vancouver September 2014 response to complaint on this issue. Four months later, no action. Six trees should be easier than seventeen?

Written by eyeonnorquay

5 February 2015 at 12:21 am

Jackboots and Jackhammers

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The following open letter is being sent to Mayor Gregor Robertson and to all City Councillors. Eye on Norquay rarely gives space to an issue that does not have apparent and immediate connection to Norquay. In this particular case, while the connection may not be apparent, it does seem immediate — not only for New Yaletown but for all of Vancouver, including Norquay. For details on the recent B.C. Supreme Court judgment against the City of Vancouver, see

Supreme Court: Vancouver Development Process Unfair, Illegal

and for the issue addressed in the following open letter see

CANY Letter re: Amendments to the Official Development Plan

2 February 2015

To Mayor Gregor Robertson and All City Councillors:

I write to you regarding item 3 listed as Council agenda for 4 February 2015:

Proposed Amendments to the Downtown Official Development Plan

I am especially concerned to see the item followed by this preclusionary language:

        Members of the public will have an opportunity to speak to this application
        when it has been referred to public hearing.

To try to send a hasty done-deal proposal off to public hearing without being willing to hear from the public seems …  I find myself at a loss for words. I gather that “procedure” is the shield for this assault.

To the extent that this document seeks to address fallout from the 27 January 2015 slapdown of the City of Vancouver by the B.C. Supreme Court, the document has to be illegitimate.

To head back into the public arena only one week following a severe rebuke manifests the extremest possible arrogance. The City of Vancouver cannot possibly do anything well-considered in that short period of time.

The message this action sends to perturbed residents across Vancouver is this:

        Our jackboots are owned by the jackhammers, and we want them
        to stomp you again as fast and as hard as possible.

The real apology message last fall from Gregor Robertson was that he felt sorry that he thought he might run a risk of not getting re-elected. Right?


Joseph Jones

Written by eyeonnorquay

2 February 2015 at 4:15 pm

Vancouver CAC 2013

with 3 comments

2013 Annual Report on Community Amenity Contributions and Density Bonusing
Standing Committee of Council on Planning, Transportation and Environment
21 January 2015 — Agenda Item No. 4

•       •       •       •       •       •

Comment Presented to Council by Jeanette Jones

We have before us a comprehensive report on the CACs that were collected by the City of Vancouver in 2013. I would like to talk a little about CACs that were NOT collected.

The City of Vancouver advertises waiver of DCL fees as one of the incentives for developers to build secured market rental housing. What is less well known is that the City will probably not be collecting CACs on these developments either. In Norquay, we have just become aware that even projects located in zones that were assigned fixed rate CACs will very likely not be paying them if the developer is building secured market rental housing.

This would be more acceptable if the 886 units of secured market rental housing approved in 2013 were indeed “scattered across the city” as the reports states (p. 8). In actual fact, this is not the case. Nine of the eleven developments listed on page 10 of the report are concentrated in only a few neighbourhoods: Downtown, Downtown Eastside, Kensington-Cedar Cottage, and Renfrew-Collingwood. Non-market rental housing, which is exempt from paying CACs, is concentrated in the same areas.

The Downtown is already notoriously underserved with amenities such as parks, libraries and community centres. This also true of the Downtown Eastside, which along with Kensington-Cedar Cottage and Renfrew-Collingwood is among the poorest neighbourhoods of Vancouver.

Does rental housing in Vancouver need to become more affordable? Of course it does. Should Vancouver have more non-market or social rental housing? Of course we should. I am glad to see that Council is concerned with this problem. Should social housing be built primarily in East Vancouver? This makes sense. But this citywide social good — which is what “affordable rental housing” is — should not be built on the backs of Vancouver’s poorest and most neglected neighbourhoods.

The stated purpose of CACs according to the policy is “to help address growth costs, area deficiencies, and/or other community needs and impacts.” (p. 1 of Community Amenity Contributions Through Rezonings, adopted January 20, 1999 and last amended April 29, 2014.) The first guideline for determining specific amenities states that they “must be located in the community in which the rezoning takes place and/or serve the site” (p. 3). CACs are intended to provide real amenities to the specific community that is receiving the increased density. Current practice means that the City does not even collect many of the CACs that should be funding these amenities. Most of the CACs that actually are collected in these neighbourhoods are being spent to address a problem facing the entire City of Vancouver.

This is not fair. Citywide problems should be addressed with funding from citywide contributions. It is those who live in Vancouver’s most expensive residences who can best afford to help provide homes for those who are having trouble finding a place to live. The burden of funding affordable rental housing should not fall disproportionately on those neighbourhoods that are being rapidly densified, at the expense of the amenities that their new residents desperately need. I encourage Council and Staff to find alternative ways of financing affordable rental housing.

•       •       •       •       •       •

Comment Presented to Council by Joseph Jones

In February 2014, at a technical briefing on the new plan for Downtown Eastside, my attention fastened on a statement that the City of Vancouver would undertake to monitor new development and to report back to Council.

The build-out in our own local area, Norquay, the heart of East Vancouver, receives no such attention. Nor does the build-out in any of the other new-community-plan neighborhoods. Our Vancouver planning machine is designed to wrap up, move on, and do zero monitoring afterward. Recommendation number one: Require ongoing assessment for all new community plans.

So, Jeanette and I now put in a lot of hours trying to do the monitoring for Norquay. This CAC agenda item provides an opportunity for us to express disappointment at how all-take-no-give the Norquay Plan has turned out so far. We now have four years of evidence. What follows is a case-study on large-site quantification to set alongside the macro problem that Jeanette has already outlined.

A little northwest of Norquay, in the first of CityPlan’s only-two-ever “neighbourhood centres,” stands King Edward Village. What did that massive development bring to the area in 2003? A CAC of $251,328.24. That’s probably less than the price of one of those 400+ condos. The money funded relocation of an adjacent existing library. Existing, so not a new amenity. In essence the library relocation was an on-site in-kind sweetheart deal for the developer.

Now on to Norquay. Our first CAC under the Norquay Plan produced a scrawny $105,846. That entire amount disappeared into some vague attempt to mitigate the shadows that 2711 Kingsway’s new tower cast over the adjacent daycare. All in all, this deal did more to damage the neighborhood than to enhance it.

Our second and only other CAC comes from 2220 Kingsway. The $4,011,720 sounds like significant money. But about one-quarter of that total is more in-kind funny-money accounting. Meaning that the stated $1 million plus costs the developer a lot less than book, and at the same time increases value for the project. What’s left over is $3 million cash that vanishes into indefinite sequestration. One thing seems certain. If and when the money re-emerges, it will buy a whole lot less than it would today. Recommendation number two: Require indexing and clear accountability for squirreled-away CACs.

Only ten years ago a community vision promised Norquay that future development would be conditional on “an increase in community facilities and programs needed to serve any population growth generated.” (p. 30, Renfrew-Collingwood Community Vision). We can already see that Norquay is well ahead on the additional population we’re supposed to absorb over a period of thirty years.

Since Norquay Plan CAC is delivering nothing substantial to Norquay, Capital Plan funding needs to fill the gap now. Jeanette and I knocked as hard as we could on that door for Norquay in 2011, and we did the same again in 2014. We still have no idea whether we’re being heard on the other side of that door. I close with recommendation number three: Require significant 2015-2018 capital funding to be directed toward defined Norquay priorities.

•       •       •       •       •       •

Written by eyeonnorquay

21 January 2015 at 8:15 pm

Toxic Soil Remediation Factory

with 4 comments

The Situation at 2220 Kingsway

In early January 2015, the City of Vancouver appears to have handed over a large strip of public property to developer Westbank for a stated period of one year. This action was taken with no notification to surrounding area residents.

     1 — East Side of Gladstone Ceded to Westbank for One Year

The entire east side of Gladstone Street between Kingsway and East 30th Avenue has been fenced off with a second fence. This includes actual street area. Most of the area consists of grassed boulevard with trees. Protective fencing for the trees went up in late 2014. Even with this measure in place, one tree is already being directly impacted by a large tank.

Even more disturbing than the takeover of public property is its apparent intended use: a location for a remediation factory to process the construction site’s contaminated soil. This massive amount of equipment has suddenly appeared in the neighborhood with no communication to surrounding area residents.

     2 — Toxic Soil Remediation Factory

Lots of Questions

Here is a set of initial questions that is being directed to the City of Vancouver. It would be appropriate for the City of Vancouver to schedule a public meeting in Norquay to discuss this situation with area residents.

1. How can a densely populated area zoned only for residential and commercial uses permit this distinct hazardous industrial use?

2. Why would the City of Vancouver allow processing of toxic soil in a particularly high-traffic area (KFC Chicken across Gladstone to west, Dollarama across Kingsway to north), situated along a designated bicycle route and a major foot-traffic route for students who attend Gladstone Secondary?

3. Why is contaminated soil from the Canadian Tire site not being straightaway trucked off-site for processing in an industrial area?

4. Is developer Westbank trying to cut corners and save money by setting up a toxic soil remediation factory in Norquay?

5. What are the precedents for a Vancouver neighborhood to be subjected to installation of a developer’s toxic soil remediation factory? Would this ever happen west of Main Street?

6. Why is the largest remediation tank allowed to push into [photo 7] one of the mature boulevard trees? What impacts would long-term presence of this equipment have on the boulevard trees (shading, vapors, excretions, pressure on soil and root systems)?

7. What is the nature of the 2220 Kingsway Canadian Tire site contamination? Hydrocarbons? Heavy metals? What else?

8. Is the large coiled drain hose [photo 8] expected to discharge effluent into the city sewer system? What assurance would the City of Vancouver have that the wastewater would be as pure as the rainwater that the system is designed to receive? Would the City of Vancouver itself undertake effective monitoring of the water quality?

9. Since site contamination likely includes hydrocarbons, what additional and uncontrollable impact on air quality could on-site processing produce, and how might that affect area residents?

10. How would the extracted, refined, and therefore significantly more toxic elements be handled? How much leakage and spillage [photo 3] would attend physical transfer of the material? What would be the potential for on-site accident with a large quantity of a concentrated toxic substance?

11. If the processing is not relocated off-site, what noise impacts could be expected from the pumping and processing?

12. What payment is the City of Vancouver receiving for this large appropriation of public property, which includes crucial street parking?

13. What recompense could the local neighborhood expect to see for loss of use of existing community green space and on-street parking? This area clearly is not required for access to the construction site.

A Little Backstory

On 27 October 2014 some unusual activity was observed and photographed at the rear of the Canadian Tire building.

     3 — Waste Spillage Occurred on 27 October 2014

It appears that wastewater collected from on-site environmental test drilling had been collected in barrels and was being removed from the barrels by a tanker truck. Note the spillage occurring in this small operation.

Two years earlier, a never-explained burst of activity in the same area was reported at Eye on Norquay as Stealth Remediation?.

     4 — Massive Soil Replacement Occurred in October 2012

As I recall, a City of Vancouver inspector eventually told me that I might be able to get additional detail on what he had concluded by doing an FOI, but that he himself could not tell me anything about what had been going on.

More Photos

     5 — Toxic Soil Remediation Factory — North End View

     6 — Toxic Soil Remediation Factory — South End View

     7 — Toxic Soil Remediation Factory Tank Impacts Boulevard Tree

     8 — Coiled Drain Hose = Contaminated Water into City Sewer?

Written by eyeonnorquay

19 January 2015 at 6:25 pm

Posted in News

Beware the Carve-Out

with one comment

First Ploy

The single greatest surprise ever experienced by Norquay residents probably came on 2 November 2009, when then Director of Planning Brent Toderian came back at Norquay with an entirely new team of city planners.

For four months, the City of Vancouver had left the Norquay Working Group dangling and wondering … “What next?” An awkward 9 July 2009 meeting had ended with City of Vancouver grudgingly receiving a plan that was supported by a two-thirds majority of members present. This happened only after city planning pursued every possible maneuver to avoid any acknowledgment of a resident-produced plan. Well-informed external observers provided crucial support at that meeting.

The shocker after four months of silence? Going forward, the northern area of Norquay (you can see the map) would be excluded from the planning process. (As would any further “participation” by Norquay Working Group.) This large irregular SkyTrain area stretched from Nanaimo Street to Rupert Street, an area where a substantial number of the Norquay Working Group happened to live. After over three and a half years of “planning,” the City of Vancouver lopped off about 28% of the designated Norquay area. Whack!

Why This History Matters to Grandview-Woodland

Grandview-Woodland planning is right now entering the eye of the hurricane. A “Citizens Assembly” restart process has been grinding along since September 2014. Two “sub-area workshops,” Cedar Cove on 29 November 2014 and Britannia-Woodland on 6 December 2014 —

     Image from Vancouver Courier, 21 November 2014, A13

— have already striven to engineer some of the intended outcome, as detailed by Elizabeth Murphy (also here).

Two more sub-areas, Grandview on 10 January 2015 and Nanaimo Street on 17 January 2015, are in the process of getting the gears.

     Image from Vancouver Courier, 9 January 2015, A13

Notice this. Of the four sub-area workshops scheduled so far, all of them deal with areas lying north of and outside of the primary site of contention.

Meanwhile, just-released previous plan sketches for the most contentious area have emerged from the dark archives of city planning and been rendered comprehensible by CityHallWatch analysis.

To repeat that well-worn question … “What next?”

Odds look ever stronger for instant replay of the carve-out tactic. City of Vancouver might say something like this:

It has become clear that Broadway/Commercial SkyTrain and the adjoining Safeway site need to be integrated into a transit corridor planning that stretches eastward to include the next two Millennium Line stations, Nanaimo and 29th Avenue. In the interests of timely completion of a new Grandview-Woodland Local Area Plan, this sub-area will be carved out.

Well, they won’t say “carve-out.” But this may very well be what they decide to do.

After all, they did a carve-out on Norquay after three and a half years. And General Manager of Planning and Development Brian Jackson said last year that return to Norquay sits high on the “planning” agenda.

All of this could be just the next scenario in an already delineated series of eerie parallels between Norquay and Grandview-Woodland.


In between Norquay 2009 and Grandview-Woodland 2015, City of Vancouver on 20 January 2011 went into panic mode — they themselves called it “emergency” — and did a fast carve-out on the Downtown Eastside. After years and years of planning.

Those politician-ridden planners wield a nasty, unpredictable knife. And a local area plan always has to become the arena for a fight. That’s just how Vancouver local area planning consistently fails to work, at least for its existing residents.

Written by eyeonnorquay

10 January 2015 at 9:44 pm

Posted in Events, News, Parallels


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